Top FAQs

Getting Started

How do I get started with MyExpatTaxes?

MyExpatTaxes is a tax software that helps you file your US taxes, no matter where you live. Getting started takes less than 5 minutes. To make the process faster, ensure…

How long does it take to file my US tax return?

For customers with standard tax cases, their return can take anywhere between 15-30 minutes. With the option to save and go back, those with more complex cases or filing for…

What would be the process and how long will it take to review my tax return?

If you opt for a professional review, then our tax review team would start looking into your case as soon as possible. We might need more information and, if so,…

Features

Can you e-file my return for me?

Yes, you can e-file your tax return with us, but do note that the IRS requires a paper-mailed tax return in certain situations (like the Streamlined Procedure). If that would…

Can I also file my state tax return with MyExpatTaxes?

Short answer: Yes! At the moment, we cannot guarantee that we can cover your state return in the flat fee pricing for our app as each state is different and has…

Does MyExpatTaxes have a referral program?

Yes, of course! With your first purchase, you’ll receive a unique referral link to share that with your friends! They’ll receive 20% off their first return and you’ll get €20…

Do you support taxes for other countries as well?

This is definitely on our roadmap. Please email us here and we’ll update you if we can support you!

Pricing

What does your flat fee pricing include?

We don’t agree with the common pricing schemes in the market, where customers are charged per form and don’t see the total bill until the end. We won’t ever do…

When and how do I pay on MyExpatTaxes?

Have no fear, you’ll be able to use our service for free up until we are ready to provide you with your draft tax return (after you complete the deductions section). We…

Security

Can you tell me about your security measures?

Of course – we’re dealing with sensitive data, so we’ve taken several steps to make MyExpatTaxes/MyExpatFBAR as secure as possible: Rather than trying to re-invent the wheel, we rely on…

How is the data I enter secure?

We take data privacy very seriously. All your data is stored encrypted on our servers and we collect only what we need to prepare your tax returns. We are fully…

Can I pay in a secure way?

We’re using Mollie as our Payment Gateway and allow for a variety of payment methods (based on your location, different options might be available). Through Mollie, we fully adhere to…

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