How secure is my account??

MyExpatTaxes takes data privacy very seriously. All your stored data is encrypted. We only collect what is necessary to prepare your tax returns.

Here's an overview of what we'll cover—click any section to jump ahead.

General Data Protection Regulation (GDPR)

With our Headquarters in Vienna, Austria, we are subject to and compliant with GDPR laws.

GDPR Definition

GDPR applies to the processing of personal data of individuals within the European Union, regardless of where the processing takes place. It also impacts organizations outside the EU that offer goods or services to, or monitor the behavior of, EU residents.

GDPR Personal Data

Personal data, as defined by the GDPR, is any information relating to an identified or identifiable natural person. This includes names, email addresses, IP addresses, and even more sensitive data such as health information or biometric data.

Personal Data Rights under GDPR

You have rights over your personal data – to put it bluntly. These include the right to access, rectify, and erase their data, the right to data portability, the right to object to processing, and the right not to be subject to automated decision-making.

GDPR Non-compliant Company Penalties

Just so you know how serious the GDPR is, let’s go over the penalties for companies that don’t comply. Organizations can be fined up to 4% of their global annual turnover, or up to €20 million, whichever is higher, for the most serious infringements.

You can check here for additional information on GDPR

MyExpatTaxes Servers vs Cloud Servers

Here at MyExpatTaxes, your user data is only ever stored on the MyExpatTaxes internal and onsite servers located in Europe. This allows:

For direct control over the data you share
Greater control and assurance when it comes to meeting these compliance standards (GDPR)
Lower chances of a security breach or personal data being leaked since there are no cross-tenant vulnerabilities to worry about, as would be the case in a shared cloud environment.

Should you request to delete your account, all data associated with you will be deleted and cannot be recovered. But please note, in accordance with US tax law, we must retain tax forms provided to the IRS for a period of time.

Security and Encryption

We offer two-factor authentication for your account in order to log in and require it for all online payments, in accordance with the European PSD2 directive.

The data transferred between the MyExpatTaxes servers and the IRS is always encrypted using AES encryption

The IRS also requires that all US tax service providers offering e-filing options follow their security guidelines. These standards have to be met before they allow any tax service provider to have e-filing capabilities, and requires annual re-certifications.

You can find more information here

Secure Payment with Mollie

Mollie boasts a trusted reputation within the industry, having served over +200,000 merchants across Europe since its establishment in 2004.

They provide advanced data security features and fraud detection tools, ensuring the safety of financial information during transactions. This aspect is particularly crucial for MyExpatTaxes, as it handles sensitive financial data and seeks to maintain its customers' trust and confidence.

Finally, your credit card information is never stored on our platform or servers. For more details, check out our privacy policy.

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