We’re here to help! If you need to get in touch with one of our Support Specialist Agents, you can easily reach out through our live chat. Here's what we'll cover—click any section below to jump ahead.
- Chat with Us
- Don’t see the chat icon?
- Option 1: Reset Your Cookie Preferences
- Option 2: Enable Third-Party Cookies in Your Browser
- Still need help?
Chat with Us
To start a chat:
- Click the green Chat icon located at the bottom of the left navigation panel in MyExpatTaxes.
- Our Support Specialist Agents are available Monday through Friday.
Outside of these hours, you can still leave us a message right in the chat window, and we’ll get back to you as soon as we’re online.
Don’t see the chat icon?
If the chat icon isn’t appearing, it’s likely a cookie settings issue. Here’s how to fix it:
Option 1: Reset Your Cookie Preferences
- Click your name in the header bar of MyExpatTaxes.
- Select “Cookie Settings.”
- Make sure the “Essential Cookies” box is checked.
- Reload the page.
Option 2: Enable Third-Party Cookies in Your Browser
If the chat icon still doesn’t appear:
- Open your browser Settings.
- Allow 3rd-party cookies for the MyExpatTaxes website.
Still need help?
If chat is still unavailable or you'd prefer to email us directly, reach out at team@myexpattaxes.com Our Support Specialists are happy to assist!